Cookie Policy

WHY DOES TRAMONTINA USE COOKIES?

Cookies are useful because they allow a website to recognise the device you are using, and to provide you with a better website experience, by remembering something you have done within the website, eg. logging in or which buttons you have clicked. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

At Tramontina UK we use cookies and similar technologies to recognise our customers and also to understand and improve the shopping. 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

•   Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.  
•   Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
•   Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
•   Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Title/Name	Purpose	More information
_ab	Used in connection with access to admin.	2y
_secure_session_id	Used in connection with navigation through a storefront.	24h
_shopify_country	Used in connection with checkout.	session
_shopify_m	Used for managing customer privacy settings.	1y
_shopify_tm	Used for managing customer privacy settings.	30min
_shopify_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Tracking preferences.	1y
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Used in connection with shopping cart.	2w
cart_sig	Used in connection with checkout.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_shopify_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used in connection with customer login.	1y
shopify_pay	Used in connection with checkout.	1y
shopify_pay_redirect	Used in connection with checkout.	30 minutes, 3w or 1y depending on value
storefront_digest	Used in connection with customer login.	2y
tracked_start_checkout	Used in connection with checkout.	1y
checkout_one_experiment	Used in connection with checkout.	session
checkout_session_lookup	Used in connection with checkout.	3w
checkout_session_token_<<token>>	Used in connection with checkout.	3w
identity-state	Used in connection with customer authentication.	24h
identity-state-<<token>>	Used in connection with customer authentication.	24h
identity_customer_account_number	Used in connection with customer authentication.	12w

 

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

Shopify Analytics (built-in solution), Google Analytics, Google Looker Studio (integrates with the other Analytics solutions to present user-friendly reports), Google Ads, Meta Ads (Facebook & Instagram), Simprosys Google Shopping Feed, Bing, DPD, Evri, Visa, Mastercard, Amex, Maestro, Shop Pay, Apple Pay,  Google Pay, PayPal, Amazon Pay, SAP.

LINKS TO OTHER WEBSITES

Our Services may contain links to other websites. We do not have control over those websites and are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Cookie Policy.

You can also choose to "Reject All" cookies in the cookie banner.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

If you have any questions, concerns or would like to learn more about our use of cookies, please send us an email at dpo.tuk@tramontina.com.

MANAGING COOKIES

You can accept, disable and reject cookies easily by using the opt-outs provided or by adjusting your browser settings. You can also personalise your browser settings for different websites and web applications, and most mainstream browsers allow you to select different settings for proprietary and third-party cookies.

Please note that cookies are device-specific, so if you log on to any website from a different computer or from your mobile, the cookie settings on that computer/mobile will apply.

You can delete cookies stored in your browser by using a function in your browser. While this does not mean you won’t collect cookies in the future, it gives you freedom to delete your cookies after you have been online. This is known as ‘clearing cookies’. Clearing your cookies on one browser on one device does not automatically clear them on another. You need to clear all browsers on all devices independently.

For your convenience, below are links to the web pages of the main browsers that contain instructions on how to delete cookies: 

Internet Explorer l  Firefox l Chrome l Safari

For more information about cookies and how to limit their use, please visit: www.allaboutcookies.org

ICO cookies: www.networkadvertising.org/choices

Types of cookies and other tracking technologies that Shopify may place on your device, please visit: https://www.shopify.com/legal/cookies

Last update: 22/11/2023